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Forums > Off Topic > Technical Support
Subject: Support
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barryhopeUser is Offline

Posts:0
09-04-2008 3:43 AM  
Thanks for the invitation to join - unfortunately I don't seem to be able to update my profile (tried with Safari and Firefox, running under Mac OSX). Is there a problem with Mac-based browsers? The specific error is around selecting the category - this isn't being recognised.
adminUser is Offline
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Posts:48
09-04-2008 4:50 AM  
Hi Barry,

I'm not sure that I'm totally following. For your profile, do you mean your having problems submitting to the Directory?

We have tested on different browsers so that shouldn't be the problem.
MerlinUser is Offline
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Posts:9
09-04-2008 12:01 PM  
The 'add' button doesn't seem to be working in the Directory profile.

I'm also using Firefox.
adminUser is Offline
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Posts:48
10-04-2008 8:34 AM  
It should be ok now - it was a cross-browser issue. Odd really, it wasn't there when we did our testing.
andelscottUser is Offline
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Newbie
Posts:1
24-05-2008 3:57 AM  
Similar problem - I keep getting a "Parameter count does not match Parameter Value count." error, no matter what I select as a sub-category - 1 entry through multiples.  Firefox 3 beta 5 here.

I'd be happy enough to submit a blank skeleton and populate it later, but no such option.  So I've just wasted 30 minutes.
andelscottUser is Offline
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Posts:1
24-05-2008 4:32 AM  
...addendum to previous post.  It's not a cross-browser issue.  Same problem on IE7.
adminUser is Offline
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Posts:48
24-05-2008 5:24 AM  
Hi Andelscott,

I'm really sorry that you've lost half an hour and are having problems. I'll get a developer to look at it as soon as one comes online. Unfortunately, with it being a Saturday, I don't know when that will be.

We will also look into the skeleton idea (if we did this, the profile couldn't go live as the directory would have too many blank entries in it which would annoy the people who browse the directory).
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Forums > Off Topic > Technical Support > Support


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